Microsoft Outlook 2003

Using the Redesigned Outlook Interface

Identifying the Redesigned Interface
Other New Features and Capabilities
Common Keyboard Shortcuts
Use the Outlook Help System
Four Options for the Outlook Environment
Upgrade Steps for Outlook 2000 or Earlier
Set Up E-mail Accounts
Change the Startup Folder
Storage of Personal Folders Files
Creating a Profile
Importing Personal Files

Outlook 2003 With E-mail

Using the New E-mail View
Compose and Send E-mail Messages
Receive and Reply to E-mail Messages
Choose a Format for Your Messages
Working with Signatures
Working with Desktop Alerts
Send and Receive Internet Faxes
Using Send/Receive Groups
Sorting E-mail
Creating Distribution Lists
Using Quick Flags/Auto Complete/Info Tags
Handling E-mail with Rules

Using Outlook to Work with Contacts

Using the New Contacts View
Add a New Contact
Link Contacts to Office Documents
Setting Up a vCard
Locate a Contact
Include Pictures
Using Address Books
Use Windows Messenger with Outlook
Send and Receive Instant Messages

Schedule Time with Outlook 2003

Using the New Calendar View
Working with Calendar Views
Schedule an Appointment
Schedule a Recurring Appointment
Customize the Calendar
Create and Delete an Event
Send Meeting Requests
View and Color Code Your Activities
Use the Task Pad
Use Drag and Drop to Create Items
Use the Internet Free/Busy Service

Tasks Notes and Shortcuts

Create a Task
Recurring Tasks/Assigning a Task
Receive Task Assignments
Task Tracking
Create a Note
Customize Notes
Create a Shortcut
Create a Shortcut Grouping

Using the Journal

Navigate the New Journal View
Manually Record Items and Files
View Journal Entries for a Particular Contact
Printing a Journal Entry

Customizing Outlook 2003

Using Search Folders
Create Your Own Research Folders
Deleting Items in Search Folders
Customize Outlook Today
Customize Calendar Days
Customize Menus and Toolbars
Customize the Navigation Pane
Customize Views
Use an Arrangement
Printing Outlook Items
Customize Printing

Securing Outlook 2003

Dealing with Junk Mail
Configure Junk Mail Settings
Block HTML Content
Security with Digital Certificates
Using the Digital Certificate
Handling Attachments
Avoid Macro Viruses

Advanced Tasks

Using the Research Pane
Configure the Research Pane
Installing Handwriting Recognition
Using Handwriting Recognition
Use Speech Recognition without Outlook
Speech Recognition Dictionary
Install the Business Contact Manager
Create a Business Contact
Create an Opportunity
Link History Items to Business Contacts
Generate Reports

Working with Exchange Server and SharePoint

Sharing Outlook Folders
Opening Another User's Folder
Create a Public Folder
Exchange Cached Mode
Create a Local Data Store
Using a Remote Connection

Outlook 2003 Maintenance

Backup Your Personal Folders File
Repair Your Personal Folders File
Retrieved Deleted Items
Removing Attachments
Share Information with Other Applications
Smart Tags
Use the Mail Recipient Option
Archive Items Automatically

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